Support | Fortem Floors

In this section you’ll find everything there is to know about our products. Weather you choose Engineered Waterproof Floors or Porcelain Tiles, you can learn the basics (and all the little details) of both flooring types here. You’ll find general knowledge tidbits, installation instructions, warranty information, and even care and maintenance guidelines.

INSTALLATION GUIDELINES

Now that you own a Fortem Floor make sure to follow our detailed installation guides. We’ll tell you the more important thing to do before, during and after installing this great product. Make sure to follow the instructions specific to your floor.

METRO LOFT
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Installation Guidelines

GRAND SUITE
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Installation Guidelines

URBAN CHALET
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Installation Guidelines

ROYAL CHATEAU
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Installation Guidelines

Installing these floors is very simple. The process is fast, straightforward, and there’s almost no special tool required. The patented 5G Fold Down locking system by Valinge is specially designed to streamline the installation of the planks while improving installation times up to 2x as fast compared to conventional floating floors. Just take a look at this video to see how easy it is to install Fortem Floors.

TECHNICAL SPECIFICATIONS

If you want to get into the technical aspects of our floors you can do so by visiting this page. Here you’ll find all the physical and technical properties of our products as well as industry standards specifications that are necessary for certain projects.

METRO LOFT
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Technical Specs

GRAND SUITE
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Technical Specs

URBAN CHALET
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Technical Specs

ROYAL CHATEAU
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Technical Specs

WARRANTIES

Here at Fortem, we want to help you understand everything related to the warranty of your new floors. What is covered and what is not, how to maintain your warranty and what happens when and after submitting a claim.